User Experience & Design
We design accessible digital experiences shaped by real user journeys and business goals, from research and prototypes to scalable interfaces ready for development.
Reimagining mobile banking for modern users
We created Nexent Bank’s next-generation CardAvantaj mobile app to support the organization’s digital transformation ambitions, being recognized with the Public Choice Award at UX Awards Berlin 2026.
3 months
delivery for a complete mobile app
8% increase
in active users
Mobile control for modern deliveries
We built SAMEDAY’s custom mobile app to modernize delivery operations, giving users full control of parcels with seamless tracking, payments, address management, and flexible scheduling on iOS and Android.
6M
mobile app users
Top 5
most used mobile apps in Romania
Designing the 24pay payment experience
We created the UI/UX design for 24pay, a fintech mobile wallet app, shaping a modern payment experience across core user flows.
Full redesign
of 24pay app interface
AVM UI design
for tax and lottery transactions
Fast-track omnichannel transformation
We built a custom omnichannel platform using VTEX and Flutter for a top international fast-food brand. The solution unified customer experience across channels and helped launch a high-performing MVP fast.
Certified expertise, trusted partnerships
Our UX/UI team operates as part of a full-service digital transformation partner, not a standalone design agency. That means your design decisions are informed by engineering feasibility, business analysis, and 23 years of delivery experience across tens of industries.
Solutions we deliver to exceed your customers’ expectations
Great ideas deserve interfaces that make an immediate impression. Our UI design service delivers visually striking, accessible interfaces built around brand identity and visual hierarchy. We focus on reducing cognitive load so users can navigate effortlessly, and we deliver development-ready design files that translate directly into production.
If you have a digital project, website, or software interface in mind, our in-house team builds design systems for a consistent experience across mobile and web. As a UX practice integrated into a full digital transformation partner, we bring user research, behavioral insight, and business context together, so every design decision connects to an outcome you can measure.
A UX audit is a forensic look at your digital product. We conduct a comprehensive analysis of usability, information architecture, content, and user flows, combined with market and user research. The result is a clear picture of where friction costs you engagement, paired with a prioritized roadmap to fix it.
Validate before you build, and save the cost of fixing it later. Our usability testing puts real users in front of your wireframes or interactive prototypes in realistic scenarios, uncovering intent and needs before you commit to development. This is how you reduce development costs and build with user satisfaction in mind from day one.
Prevent the costly pivots later and validating the best MVP scenario before a line of code is written. We design complex, yet visually clear user journeys to gather early feedback. Trust us for wireframes and interactive prototypes that simulate real user flows, based on deep customer research. This is where ideas become testable before they become expensive.
All our UX/UI services are built on accessibility by design. Inclusivity is part of the process from day one, with full compliance to accessibility regulations, protecting you from legal risk while improving the experience for every user.
What our clients say about us
"When planning for this transformation, we ran a rigorous vendor selection, scoring every proposal against our vision. We weren't just looking for a software developer, but a true business partner aligned with our ambition. Zitec proved to be that partner."
Antar Turgay
Retail Banking Director, Nexent Bank (N.V. Amsterdam Bucharest Branch)
“The synergy we’ve built with Zitec so far has significantly contributed to SAMEDAY’s performance, and the technologies we’ve developed together have been a key part of our success and growth.”
Lucian Băltaru
CEO of SAMEDAY
Let’s build together
Give us a few details about your project or goal.
We’ll connect you with our best-equipped expert to assist you.
UX/UI design starts with understanding your users
Our user psychology research, agile approach, and marketing and engineering in-house capabilities tie every UX design decision to user behavior and business goals. Talk to the Zitec team to define the right way forward for your product.